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Summer School Operations Manager
2 months ago
About the Role:
We are seeking an experienced and motivated Area Manager to join our programme development team at Immerse Education. As the Area Manager for North America, you will be responsible for the operational excellence of multiple residential summer schools across the region.
Key Responsibilities:
- Planning and executing all operational delivery of residential courses in North America
- Pre-booking all cultural and social activities
- Supporting college managers during the operational period
- Supporting the pastoral team with safeguarding and pastoral enquiries
- Ensuring that students' satisfaction with the activities programme exceeds high expectations
- Assisting with enquiries from student services and the sales team when required
- Ensuring timely and adequate provision of materials required for the effective delivery of our programmes
- Assisting with the coordination of airport transfers
- Supporting with operational delivery in other areas to your assigned one
- Being on-call throughout the summer delivery period
Requirements:
- At least 2+ years experience in an academic or operational role
- Good knowledge of North America
- Understanding of the collegiate system in the USA & Canada
- Hands on experience with MS Office
- Excellent analytical, organisational and time-management skills
- Advantageous: experience working in an operational/academic/programme management role
- Advantageous: experience with marketing automation tools and CRM systems
What We Offer:
- 33 days of annual leave (incl. bank holidays)
- Additional days off for your birthday + work anniversary
- Life insurance
- Dental insurance
- Option to work remotely overseas for up to one month of the year
- Unlimited external life/career coaching service with More Happi
- Access to health rewards programme with YuLife
- Gym membership contribution
About Immerse Education:
Immerse Education is a pioneering educational platform committed to providing transformative learning experiences for students worldwide. Our mission is to inspire intellectual curiosity, foster academic growth, and equip students with the skills and knowledge needed to thrive in an increasingly complex world.
We are committed to diversity and inclusion and encourage applications from all qualified candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
