Food and Beverage Team Leader
3 weeks ago
The Role
We are seeking a highly skilled and experienced Food and Beverage Supervisor to join our team at Langshott Manor Hotel. As a key member of our hospitality team, you will be responsible for supporting the Food and Beverage Manager in delivering exceptional service to our guests.
Key Responsibilities:
- Support the Food and Beverage Manager in planning, training, and supervising a team of staff to ensure excellence in guest service.
- Ensure the restaurant is set for service and all mise en place is prepared.
- Brief staff on service issues and information for their shift.
- Welcoming guests and taking food and drink orders.
- Hosting the restaurant during service and assisting and coaching staff with food and drink service.
- Conducting satisfaction checks to ensure guest satisfaction.
- Ensuring food and beverage service standards in the lounge are achieved and seamless service across departments.
- Ensure correct billing for all diners.
- Ensure cashing up and end of day is carried out at the end of the shift.
- Ensure the restaurant is closed down at the end of service and left ready for the following service shift.
- Hosting and running events, weddings, conferences, and private dinners.
- Assisting with recruitment and induction of new team members.
- Training, skills training, and coaching a team of permanent/casual employees.
- Ensuring the department meets the Company and legal requirements in relation to Health and Safety and Food Hygiene.
Requirements
- Previous supervisory experience in a quality restaurant environment required.
- A proven record of experience in planning, training, and supervising a team to ensure excellence in guest service.
- Good knowledge of food and wines.
- A flexible and adaptable approach to work and the ability to adapt to the different service requirements across food and beverage areas.
#finedining #3rosettes #hotelrestaurant #dining #food&beverage
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