DTC SCM Demand Planning Specialist

2 months ago

AshtonunderLyne, Tameside, United Kingdom SAMSUNG Full time

About the Role

This is a critical position within the Online Commercial team at Samsung, offering the exciting opportunity to build a best-in-class service to our customers through stock management, logistics, and customer service partner teams.

Key Responsibilities

  • Work with retail operations and commercial teams to ensure stores have the right products and stock to improve sales opportunities.
  • Continuously improve the forecasting model to ensure it is always relevant.
  • Gather market insights from relevant parties to support the forecasting model.
  • Attend trading meetings with internal/external clients.
  • Analysis of forecast accuracy and constantly improving the model for the future.
  • Management of various products categories for the concession stores.
  • Build demand forecasts, both short and long term across assigned product ranges.
  • Monitor and analyze forecasts in conjunction with factories, retail sales & marketing and product divisions.
  • Providing store sales forecasts to relevant purchasing teams to ensure sufficient stocks are procured for the stores.
  • Management of various products categories for the concession stores.
  • Building good relationship with supply chain teams to ensure the allocation of stock is aligned to the forecast.
  • During peak trading periods or unexpected out of stock situations, negotiate with supply chain teams to bring forward future demand or obtain additional stock from other channels.

Requirements

  • Supply Chain, Demand Planning and forecasting experience within a retail, FMCG business.
  • Knowledge of advanced planning techniques - S&OP, capacity planning etc.
  • Advanced Excel skills essential (including pivot tables, vlook ups etc).
  • The ability to work in a fast paced environment and enjoy working as part of a team.
  • Must have an analytical attitude.

What We Offer

  • Hybrid working (3 days office & 2 days at home).
  • Bonus Scheme.
  • Pension contribution.
  • 3 x volunteering days each year.
  • Holiday - 25 days per annum plus bank holidays and an additional day off for your birthday
  • Access to staff sales discounts on a wide range of Samsung products.
  • Access to discount shopping portal.

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