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Female Night Support Worker

2 months ago


Nottingham, Nottingham, United Kingdom CV-Library Full time
About the Role

We are seeking a highly skilled and compassionate Female Night Support Worker to join our team at CV-Library. As a key member of our organization, you will play a vital role in providing support and advocacy to women affected by domestic violence.

Key Responsibilities
  1. Case Work Support: Provide high-quality support to survivors of domestic violence, working closely with each woman to develop and implement individual safety support plans.
  2. Case Management: Manage and prioritize a varied case load, ensuring effective support and advocacy for each woman.
  3. Risk Assessment and Management: Conduct risk assessments and develop safety plans to ensure the well-being and safety of women and children.
  4. Advocacy: Advocate on behalf of women with external agencies, including MARAC, courts, housing, children and adult social care, health, and other voluntary and community organizations.
  5. Team Collaboration: Attend case review and team meetings, contributing to effective team communication and collaboration.
  6. Record Keeping: Maintain accurate and confidential records of all work undertaken, ensuring compliance with data protection and confidentiality policies.
  7. Safeguarding: Protect the safety and security of the organization, service users, staff, volunteers, and all those in the work of the organization's premises, adhering to Safeguarding Children and Adult policies, Health & Safety, and Equal Opportunities.
  8. Legislative Compliance: Adhere to relevant legislation, including Safeguarding Children and vulnerable adults, Equality & Diversity, Employment, and Health and Safety, and stay updated on changes or proposed changes in relevant legislation, policy, and practice.
  9. Service Delivery: Contribute to the delivery of service outcomes, using clear and coherent targets and monitoring systems to provide evidence that Survivor outcomes are met.
  10. On-Call Support: Provide telephone support to residents as required, working on a rota basis to ensure 24/7 support.
  11. Accommodation Visits: Visit the accommodation when necessary, working with residents to provide support and advocacy.
  12. Partner Agency Liaison: Liaise with partner agencies as required, ensuring effective communication and collaboration.
  13. Emergency Response: Respond to emergencies or serious incidents, informing the on-call manager who will attend the accommodation with you.
  14. Volunteer Support: Work with volunteers as necessary to enhance the capacity of the service.
  15. Service Promotion: Promote the service widely to ensure referrals are received from women across all communities.
Person Specification
  1. Qualifications: Women's Aid or SafeLives Level 3 qualification is desirable, and a willingness and ability to attend this training and successfully achieve this qualification is essential.
  2. Experience: Experience of working with women affected by domestic abuse, including risk assessment and management, safety planning, and support planning.
  3. Cultural Awareness: Awareness and appreciation of cultural needs, with a specialist focus on BAMER communities.
  4. Understanding of Domestic Violence: Understanding of the practical, emotional, social, and economic issues facing women and children affected by domestic violence.
  5. Case Management Skills: Ability to manage own caseload, working under pressure and prioritizing workload.
  6. Communication Skills: Excellent IT, written, and verbal communication skills, with proficiency in Microsoft Office, specifically Word, Excel, and PowerPoint.
  7. Knowledge of Housing and Welfare: Knowledge of housing, welfare, and policy relating to domestic violence, including safeguarding for adults and children.