Female Support Worker

1 month ago


Nottingham, Nottingham, United Kingdom Red Snapper Recruitment Limited Full time
Job Title: Female Nights Support Worker Full Time

Red Snapper Recruitment Limited is seeking a highly skilled and compassionate Female Nights Support Worker to join our team in Nottingham. This is a full-time position, working 37 hours per week, with a salary range of £26,784 based on experience.

Main Responsibilities:
  1. Provide high-quality support to survivors of domestic violence, working closely with each woman to develop and implement individual safety support plans.
  2. Manage a varied caseload, prioritizing cases effectively and working under pressure to achieve agreed targets.
  3. Advocate on behalf of women with external agencies, including MARAC, courts, housing, children and adult social care, health, and other voluntary and community organizations.
  4. Attend case review and team meetings, contributing to effective team communication and maintaining accurate and confidential records of all work undertaken.
  5. Protect the safety and security of the organization, service users, staff, volunteers, and all those in the work of the organization's premises and the confidentiality of records and other information.
  6. Adhere to Safeguarding Children and Adult policies, Health & Safety, and Equal Opportunities.
  7. Contribute to the delivery of service outcomes, using clear and coherent targets and monitoring systems to provide evidence that Survivor outcomes are met.
  8. Hold the on-call phone out of office hours, overnight, and weekends on a rota basis, providing telephone support to residents as required.
  9. Liaise with partner agencies as necessary, e.g., landlord emergency out of hours' service.
  10. In cases of emergencies or serious incidents, inform the on-call manager who will attend the accommodation with you.
  11. Work with volunteers as necessary to enhance the capacity of the service.
  12. Promote the service widely to ensure referrals are received from women across all communities.
Requirements:
  1. Women's Aid or SafeLives Level 3 qualification is desirable and a willingness and ability to attend this training and successfully achieve this qualification is essential.
  2. Experience of working with women affected by domestic abuse.
  3. Experience of risk assessment and management, safety planning, and support planning.
  4. Awareness and appreciation of cultural needs; Zola is a specialist BAMER refuge.
  5. Understanding of the practical, emotional, social, and economic issues facing women and children affected by domestic violence.
  6. Ability to manage own caseload, working under pressure and prioritizing workload.
  7. Ability to work sensitively and in a non-judgmental manner with vulnerable clients.
  8. Excellent IT, written, and verbal communication skills. Competent and proficient in the use of the following IT packages: Microsoft Office specifically Word, Excel, and PowerPoint.
  9. Knowledge of housing, welfare, and policy relating to domestic violence.
  10. Sound knowledge of safeguarding for adults and children.

Role is subject to DBS check at the relevant level.


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