Head of Production Operations

3 weeks ago

London, Greater London, United Kingdom Badiani Gelato London Full time

Production Manager

Badiani is a renowned Italian brand with a presence in the UK, Italy, France, and Spain. Established in 1932, we have been delighting customers since our entry into the UK market in 2016. Our vibrant concept stores and award-winning gelato bring joy to countless individuals daily. As a rapidly expanding business, we are poised to explore new markets in the near future while enhancing our E-commerce and B2B platforms.

What will your role entail?

You will oversee the complete production cycle in the UK, providing gelato and gelato-based treats to multiple retail locations. This role is crucial for ensuring the professional and commercial production of all our offerings, aligning with our business growth strategy.

Key Responsibilities:

Health & Safety

  • Ensure the safety of the Production Team by adhering to established processes.
  • Maintain a clean and organized working environment at all times.
  • Conduct safety audits regularly.
  • Provide feedback regarding machine issues and maintenance needs.
  • Design and implement production initiatives, policies, and procedures tailored for Badiani, including food safety and quality standards, in compliance with legislation and team methods to achieve a 5-star rating.

Food Hygiene

  • Monitor Critical Control Points effectively.
  • Oversee the review and maintenance of all production requirements.
  • Uphold high cleaning standards consistently.

Production Efficiency

  • Schedule daily and weekly tasks for the team.
  • Monitor production speed and overall performance.
  • Identify causes of delays and propose improvements for efficiency.
  • Train staff in safe and efficient production methods.
  • Organize production areas to optimize output for specific production days.
  • Manage team absences, including holidays and sickness, as well as fluctuations in production demand.

Quality Control

  • Ensure that customers receive high-quality and appealing products.
  • Maintain ingredient and product specifications, including recipes, allergens, and labeling, ensuring compliance with food safety regulations.

Team Management

  • Conduct performance reviews.
  • Participate in recruitment processes.
  • Facilitate training and development opportunities.
  • Manage staff schedules effectively.

Experience/Skills Required:

  • A minimum of several years of experience in the food production sector, with a proven track record in managing production operations.
  • In-depth knowledge and experience in food safety and quality control.
  • Familiarity with food production processes, including processing techniques, packaging, and storage.
  • Previous supervisory or management experience, demonstrating strong leadership and team management skills.
  • Relevant experience in gelato production is highly desirable.
  • Knowledge of Italian or Spanish is a plus, but not mandatory.

Benefits:

  • Join an exceptional team.
  • Full-time position offering stability.
  • Referral program available.
  • Clear career progression with a structured salary increase plan.
  • Daily allowance for store purchases.
  • Up to 50% discount on store products.
  • Access to a perks platform with discounts at various retailers, cinemas, and more.

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