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Client Relations Coordinator
3 months ago
Position Overview
This role is a temporary assignment designed to cover a maternity leave.
Interested candidates must secure approval from their current supervisor before applying for this position.
The selected candidate will be instrumental in executing the performance assurance and reporting framework within the Health Board. Collaboration with Directors and Service leads will be essential to support capacity and demand planning, as well as service delivery objectives that align with both National and Local strategic goals.
This position will emphasize the interpretation and analysis of complex datasets to uncover relationships between various data sources, aiding in informed decision-making. Attention to detail and strong analytical skills are crucial for identifying trends and areas requiring enhancement. The focus will be on providing comprehensive analysis and planning for future capacity needs, as well as investigating and improving performance in areas that do not meet established targets.
We are looking for a proactive individual with outstanding communication abilities who can engage effectively across the Health Board and work collaboratively to foster performance improvements.
Main Responsibilities
Please note that applications will only be accepted from individuals currently employed by Betsi Cadwaladr University Health Board.
The individual in this role will utilize information gathered from multiple sources, collaborating closely with Directors and Service leads to prioritize immediate improvement efforts. Responsibilities will also include ensuring thorough performance analysis of both qualitative and quantitative data to identify and report on potential performance challenges.
Key tasks include delivering briefings, generating statistical reports, preparing presentations, and representing the Health Board in various public and private meetings.
Proficiency in Welsh is preferred for this position; however, applications from both Welsh and English speakers are welcome.
Working with Us
If you are seeking a rewarding challenge, have a desire to assist others, or are considering a new beginning, Betsi Cadwaladr University Health Board in North Wales offers a fulfilling opportunity. As the largest health organization in Wales, we provide a comprehensive range of primary, community, mental health, acute, and elective hospital services to a diverse population across North Wales. Join our team and receive the support you need, aligned with our Organizational Values and 'Proud to Lead' competence framework.
Experience the satisfaction of working with engaged leadership at all levels, and rest assured that we are dedicated to promoting equality and diversity, proudly welcoming applicants under the 'Disability Confident Employer' scheme.
