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Front of House Team Member

2 months ago

Birmingham, Birmingham, United Kingdom whitbread Full time

We're seeking a skilled Front of House Team Member to join our team at Birmingham South (Rubery) Premier Inn. As a key member of our hospitality team, you'll be responsible for delivering exceptional customer service and ensuring our guests have a memorable stay.

About the Role:

  • Customer Service: Provide warm and welcoming service to our guests, responding to their needs and exceeding their expectations.
  • Teamwork: Collaborate with our housekeeping team to ensure rooms are perfect for our guests, and work with our food and beverage team to deliver exceptional dining experiences.
  • Training and Support: Take advantage of our comprehensive training program to develop your skills and knowledge, and enjoy ongoing support from our experienced team.
  • Benefits: Enjoy a range of benefits, including a Whitbread Benefits card, pension and saving schemes, and discounts on Premier Inn rooms and meals.

What You'll Need:

  • Customer Service Skills: A passion for delivering exceptional customer service and a commitment to exceeding guest expectations.
  • Teamwork: Ability to work collaboratively with our team to achieve our goals and deliver exceptional results.
  • Communication: Excellent communication skills, with the ability to listen actively and respond effectively to our guests' needs.

Why Choose Whitbread:

  • Inclusive Culture: We're committed to creating an inclusive culture that values diversity and welcomes applications from all backgrounds.
  • Career Development: We offer a range of opportunities for career development and progression, with a clear career path within our business.

Location: Birmingham South (Rubery) Premier Inn, Rubery (B45 9FP)