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Customer Service Store Director
2 months ago
**Store Manager - A Leadership Opportunity**
C2 Recruitment - Retail, Hospitality & Charity Specialists is seeking an experienced Store Manager to lead our client's premium retail store in Peebles. As a Store Manager, you will be responsible for the day-to-day operations and staffing of the store, ensuring an exceptional customer experience and driving store KPIs.
Key Responsibilities:
- Manage the store's daily operations, including staffing, inventory, and visual merchandising
- Develop and implement strategies to drive sales and improve customer satisfaction
- Lead and motivate a team of retail professionals to achieve store targets
- Monitor and control store expenses, ensuring profitability and efficiency
- Collaborate with the store team to maintain a high level of customer service and visual excellence
- Recruit, train, and develop store staff to ensure a skilled and motivated team
- Manage store housekeeping and maintenance to maintain a clean and safe environment
Requirements:
- Proven retail management experience, ideally in a premium retail environment
- Strong leadership and communication skills, with the ability to motivate and inspire a team
- Excellent customer service skills, with a focus on delivering exceptional customer experiences
- Ability to analyze data and make informed business decisions
- Strong problem-solving skills, with the ability to think critically and creatively
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- The chance to work with a leading retail brand and contribute to its success
