Customer Service Representative

1 month ago


Tilbury, Thurrock, United Kingdom DP World Australia Full time
About the Role

We are seeking a highly skilled and motivated individual to join our Tilbury Port Team as a Customer Operations Agent. This is a fantastic opportunity to work in a dynamic and fast-paced environment, ensuring the safe and efficient loading and unloading of our vessels.

Key Responsibilities
  • Provide exceptional customer service to our clients and stakeholders
  • Work collaboratively with the Port team to ensure timely and safe vessel operations
  • Monitor and manage traffic flow to maximize loads and minimize delays
  • Ensure compliance with relevant regulations and health and safety protocols
  • Develop and maintain strong relationships with clients and stakeholders
Requirements
  • Excellent customer service skills and ability to work under pressure
  • Ability to work as part of a team and contribute to a positive and inclusive work environment
  • Full clean driving license and experience of working in a Port environment
  • Good health and safety knowledge and ability to work outside in all weather conditions
What We Offer

We are committed to creating a diverse and inclusive workplace where everyone can bring their whole self to work. We offer a range of benefits and opportunities for professional development and growth.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are passionate about delivering exceptional customer service and working in a dynamic and fast-paced environment, we would love to hear from you.



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