Field Care Supervisor
2 days ago
The Field Care Supervisor plays a pivotal role in ensuring the delivery of high-quality care to our clients in the community. This hybrid role requires a dynamic individual who can effectively split their time between fieldwork and office duties.
The Field Supervisor will oversee the performance and well-being of our care staff, ensuring compliance with care plans and maintaining strong relationships with clients, their families, and other stakeholders.
Key Responsibilities- Perform spot checks, audits, and assessments to ensure compliance with care plans, company policies, and regulatory standards.
- Provide on-the-spot support and guidance to care staff, addressing any issues or concerns promptly.
- Ensure that all care documentation is accurate, up-to-date, and reflective of clients' needs.
- Build and maintain positive relationships with clients and their families, acting as a point of contact for any queries or concerns.
- Facilitate staff training and development in the field, ensuring that care workers are equipped with the necessary skills and knowledge.
- Provide emergency care cover when required.
- Participate in on-call duties, including answering and dealing with emergency calls outside of office hours.
- Conduct performance reviews, provide feedback, and identify training needs for care workers.
- Compile reports on care quality, staff performance, and client satisfaction, presenting findings to senior management.
- Work collaboratively with the operations and care coordination team to ensure seamless service delivery.
- Attend regular meetings, both internal and external, representing the company in a professional manner.
As a Field Care Supervisor with Bradcare Limited, you will enjoy:
- Excellent training and induction
- Care Certificate Qualification and NVQ/Diplomas
- Full-time contract
- Ongoing training support and career progression
- Mileage for drivers
- Statutory pension
- 28 days' holiday (includes Bank Holidays)
- Proud to Care Rewards
- Employee Assist Programme
- On-call payment paid additionally
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