Field Care Supervisor

2 days ago


Swadlincote, Derbyshire, United Kingdom Bradcare Limited Full time
Job Summary

The Field Care Supervisor plays a pivotal role in ensuring the delivery of high-quality care to our clients in the community. This hybrid role requires a dynamic individual who can effectively split their time between fieldwork and office duties.

The Field Supervisor will oversee the performance and well-being of our care staff, ensuring compliance with care plans and maintaining strong relationships with clients, their families, and other stakeholders.

Key Responsibilities
  • Perform spot checks, audits, and assessments to ensure compliance with care plans, company policies, and regulatory standards.
  • Provide on-the-spot support and guidance to care staff, addressing any issues or concerns promptly.
  • Ensure that all care documentation is accurate, up-to-date, and reflective of clients' needs.
  • Build and maintain positive relationships with clients and their families, acting as a point of contact for any queries or concerns.
  • Facilitate staff training and development in the field, ensuring that care workers are equipped with the necessary skills and knowledge.
  • Provide emergency care cover when required.
  • Participate in on-call duties, including answering and dealing with emergency calls outside of office hours.
  • Conduct performance reviews, provide feedback, and identify training needs for care workers.
  • Compile reports on care quality, staff performance, and client satisfaction, presenting findings to senior management.
  • Work collaboratively with the operations and care coordination team to ensure seamless service delivery.
  • Attend regular meetings, both internal and external, representing the company in a professional manner.
Benefits

As a Field Care Supervisor with Bradcare Limited, you will enjoy:

  • Excellent training and induction
  • Care Certificate Qualification and NVQ/Diplomas
  • Full-time contract
  • Ongoing training support and career progression
  • Mileage for drivers
  • Statutory pension
  • 28 days' holiday (includes Bank Holidays)
  • Proud to Care Rewards
  • Employee Assist Programme
  • On-call payment paid additionally


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