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Employee Benefits Account Executive

2 months ago


Woking, Surrey, United Kingdom GBS - Global Full time
About the Role

We are seeking a highly skilled and detail-oriented Account Executive to join our team at GBS Global. As a key member of our organization, you will play a crucial role in efficiently managing the administration of Corporate Group Risk and Group Healthcare schemes.

Key Responsibilities
  • Client Relationship Management: Build strong internal and external relationships to provide an efficient service to clients, effectively managing their expectations.
  • Business Development: Collaborate with Associate Consultants, Consultants, and insurers/product providers to obtain new business quotations and relevant information.
  • Administrative Support: Work within a team to deliver first-class administrative support to both internal and external clients.
  • Client Communication: Handle client requests, queries, and general correspondence with professionalism.
  • New Business Processing: Manage new business processing, re-broking, scheme renewals, underwriting, and claims in a compliant and profitable manner.
  • Service Level Agreements: Meet specific deadlines and service levels agreed with clients and line management.
  • Record Keeping: Maintain accurate and up-to-date records using Adviser Office (CRM) & Virtual Cabinet software.
  • Organizational Skills: Keep an organized diary system for efficient workflow within the team.
  • General Office Duties: Perform general office duties, including filing and document maintenance.
  • Compliance: Adhere to internal policies and procedures, ensuring compliance with applicable laws, regulations, and GBS Global's shared values, with a focus on placing clients at the centre of our business.
Requirements
  • Experience: Demonstrable experience in administering Group Life Assurance, Group Income Protection, Group Critical Illness, and Group Healthcare schemes.
  • Background: Proven background in Financial Services administration.
  • Communication Skills: Strong communication skills, both written and verbal, with the ability to engage effectively at all levels.
  • Attention to Detail: High attention to detail and accuracy in all tasks.
  • Organizational Skills: Excellent organizational skills with the ability to manage tight deadlines and multiple priorities.
  • Industry Knowledge: Commitment to staying updated with industry changes and regulatory requirements.
  • Technical Skills: Proficiency in Microsoft Office (Excel, Word) and relevant internal systems/databases.
  • Regulatory Awareness: Awareness of regulatory standards for 'advised' and 'non-advised' sales, particularly regarding advice and recommendations to clients.
  • Education: Good general education, including Maths and English.
  • Certifications: CII Group Risk (GR1) and Healthcare (IF7) qualifications are desirable.
  • Eligibility: Must be eligible to work in the UK.
About GBS Global

GBS Global is a leading provider of employee benefits and risk management solutions. We are committed to delivering exceptional service to our clients and are dedicated to creating a positive and inclusive work environment.

Benefits

We offer a comprehensive benefits package, including:

  • Competitive Salary
  • Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days
  • Defined contribution pension scheme, which GBS Global will also contribute to
  • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
  • Income protection, we'll cover up to 50% of your annual income, with options to top up
  • Health cash plan or Private medical insurance

We also offer a range of additional benefits, including:

  • Three fully paid volunteering days per year
  • Employee Stock Purchase plan, offering company shares at a discount
  • Share incentive plan, HMRC approved, tax effective, stock purchase plan
  • Critical illness cover
  • Discounted gym membership, with over 3,000 gyms nationally
  • Season ticket loan
  • Access to a discounted voucher portal to save money on your weekly shop or next big purchase
  • Emergency back-up family care