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Customer Service Representative

3 months ago


Bishop Auckland, Durham, United Kingdom James Hall & Co Full time

Position: Retail Associate

Employment Type: Permanent

Weekly Hours: 18 hours

Compensation: Competitive Salary

At James Hall & Co, we take pride in our extensive network of SPAR stores, providing a modern shopping experience across the northern regions of England. Our dedicated team members are vital to our success and play a crucial role in the communities we serve.

Role Overview

As a Retail Associate, you will be essential in delivering exceptional service to our customers. You will collaborate with a supportive team and have access to various development opportunities, including apprenticeships and in-house training programs.

Key Responsibilities

  • Enhance sales through outstanding customer service.
  • Manage costs and minimize waste.
  • Operate the till and handle cash transactions.
  • Oversee stock levels and ensure timely replenishment.
  • Uphold security standards within the store as per company guidelines.

Candidate Profile

We seek reliable, diligent individuals who are enthusiastic about customer service. Comprehensive training will be provided, making this an excellent opportunity for those new to retail. We are committed to supporting your growth and progression within the company.

Why Join Us?

Loyalty Reward: Your contributions are invaluable, and we recognize this with an additional hourly rate after your anniversary date.

Training and Development: We invest in our team members, offering numerous opportunities for professional growth and relevant qualifications.

Employee Discount: Enjoy a 20% discount on store purchases.

Learning Opportunities: Our in-house development team is dedicated to helping you achieve your full potential through fully funded training and recognized qualifications.

Support Services: We partner with Grocery Aid to provide a 24/7 helpline for all employees, offering confidential support for various personal and financial challenges.

Note: Due to high application volumes, we may close this opportunity early.