Technical Services Manager
6 days ago
Job Title: Technical Services Manager - Contract Manager
Location: Victoria Centre, Nottingham
Shift Pattern: Monday to Friday
Salary: £47,500 - £51,500 per annum, depending on experience
Job Overview and Purpose:
To ensure the successful delivery of customer contracts within contractual guidelines and to manage the on-site technical service team effectively, through target-driven performance requirements and structured review meetings.
Key Responsibilities:
- Manage and coordinate the technical service team to deliver high-quality services to customers.
- Develop and implement strategies to improve service delivery and customer satisfaction.
- Monitor and report on team performance, identifying areas for improvement and implementing corrective actions.
- Collaborate with other departments to ensure seamless service delivery and customer experience.
- Ensure compliance with contractual guidelines and company policies.
Requirements:
- Proven experience in a technical services management role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to analyze data and make informed decisions.
- Knowledge of contractual guidelines and company policies.
About ABM UK:
ABM UK is a leading provider of integrated facilities management services, delivering high-quality solutions to customers across various industries.
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