Store Operations Manager
1 month ago
Job Title: Store Operations Manager
Job Summary:
As a Store Operations Manager at Levi Strauss & Co., you will play a critical role in driving store performance and delivering exceptional customer experiences. You will be responsible for leading a team of sales associates and supporting the management team in achieving sales targets and implementing profit opportunities.
Key Responsibilities:
- Support and deputize the management team in delivering KPIs and implementing profit opportunities
- Implement individual, daily, and weekly sales targets for the store team to improve store performance
- Monitor KPIs and team performance through running reports and updating the management team
- Assist with store operations such as stock management, payroll, admin, and rota
- Assist with the customer journey by offering an exceptional 1-2-1 service and ensuring the customer comes first
- Inspire, motivate, and develop the team through training, coaching, and product knowledge
Requirements:
- Possess a strong customer service background and experience in managing a team
- Have a good track record of developing and growing a team
- Experience in working to and driving KPIs and sales targets within retail, as well as a good understanding of store operations
- Be passionate about the brand and living our values
What We Offer:
As part of LS&Co., you will be entitled to some incredible benefits, a competitive salary, and the opportunity to work for an iconic brand. You will also have the chance to develop the skills needed for your future career at Levi Strauss & Co.
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