Travel Retail Manager

1 month ago


Longford, Telford and Wrekin, United Kingdom Clinique Full time
Clinique Counter Manager - Heathrow T4

As a Clinique Counter Manager at Heathrow T4, you will be responsible for leading a team of consultants to achieve retail targets and drive business growth. Your key responsibilities will include:

Retail Business Management
  • Develop and implement a 6-month business plan to achieve retail targets
  • Monitor and analyze retail results, identifying areas of opportunity and growth
  • Conduct regular team and retailer meetings to review performance and set goals
Team and Retailer Management
  • Lead and motivate a team of consultants to achieve brand KPIs and fiscal targets
  • Develop and implement training programs to enhance product knowledge and selling skills
  • Ensure excellent customer service and maintain high standards of personal grooming
Stock Management
  • Monitor stock levels and ensure adequate inventory to meet sales demand
  • Report any stock discrepancies or concerns to SEE and Retailer management
Education and Development
  • Coach and develop team members to drive sales and achieve retail targets
  • Provide feedback to Education Manager on KPI-related performance and plans

Requirements:

  • Previous experience in retail and management
  • Ability to work travel retail hours, including 4am starts and evening shifts
  • Previous experience in similar roles
  • Ability to obtain an airside pass and security clearance

Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.



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