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Client Relations Specialist

3 months ago

Torpoint, Cornwall, United Kingdom EE Full time

Are you equipped with valuable life experiences that enable you to handle complex situations effectively? Whether it's the resilience gained from family responsibilities or the interpersonal skills developed through years of relationship-building, you possess the transferable abilities necessary for success in a Customer Service Billing position with EE.

Join our Billing Team and utilize your skills to make a positive impact. We are looking for individuals who can engage with our clients over the phone, understand their requirements, and collaborate to achieve the most favorable outcomes.

We recognize that life is dynamic, and like many roles at EE, this position is designed with flexibility in mind. Our commitment to your success means we will do everything possible to accommodate your needs, whether it's ensuring you can attend important appointments or manage family emergencies.

Here are some of the benefits we offer:

  • A competitive starting salary of £23,504, increasing to £24,064 after nine months, along with performance incentives and bonuses.
  • Significant discounts on EE & BT products, including mobile and broadband services, allowing you to save substantially each year.
  • Support in defining your career trajectory. We are dedicated to nurturing our employees and will assist you in achieving your professional aspirations.
  • Opportunities for volunteering, enabling you to contribute positively to your community.
  • Optional private healthcare and dental plans to safeguard you and your family.

In addition to these benefits, we foster a strong team culture, providing meaningful support and tailored training to help you build a rewarding career.

Explore the possibilities with us