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Senior Facilities Manager

2 months ago


Hill Head, United Kingdom Matchtech Full time

Job Summary:

NATS is seeking a highly skilled Senior Facilities Manager to join their team on a 6-month initial contract. The successful candidate will be responsible for overseeing the Facilities Management Service Provider transformation and organizational change within the FM Department.

Key Responsibilities:

  • Deliver high-quality engineering maintenance, building maintenance, and engineering modifications to the estate and FM services.
  • Liaise with stakeholders across the company to understand and meet their current and future needs.
  • Lead organizational change to align the FM delivery team with the FM Service Provider.
  • Coach and develop the FM delivery team into a high-performing team, delivering industry best practice.
  • Develop and execute the FM operational strategy, identifying and responding to opportunities as they arise.
  • Develop the Property & FM Business Plan, engaging internal and external stakeholders at all levels.
  • Implement Change Management principles to challenge inefficient practices and develop a program of business improvements.
  • Implement robust Contract Management principles, including KPIs and reporting on FM contracts and performance.
  • Act as the intelligent customer for large Capital Projects.
  • Develop and monitor the FM Risk Register and ensure compliance delivery.
  • Support the FM Business Partner to develop an Accommodation Strategy.
  • Formulate operational FM processes as part of business efficiency improvements.
  • Utilize smart building data to develop the service offering and inform future strategies.

Requirements:

  • Demonstrable experience of design, operation, and management of FM contracts in complex environments.
  • Experience in a highly regulated industry and knowledge of FM and engineering principles, practices, processes, and compliance requirements.
  • Proven track record and experience in change management, the implementation of improved processes and procedures to enhance efficiency and effectiveness.
  • Experience in strategic management, leadership, training, planning, and delivery, analytical thinking, problem-solving, and communication.

Personal Qualities:

  • Credible impact, with developed conflict resolution style; able to take people with them.
  • Collaborative working style with a clear and relentless focus on delivering successful outcomes.
  • Demonstrable resilience and developed competence in situational awareness and leadership.
  • Excellent analytical and conceptual reasoning skills, able to communicate well both verbally and in writing.
  • Strong financial acumen with a proven ability in managing complex operations.