Driver Safety and Compliance Specialist
2 days ago
At Tesco, we're committed to creating a workplace where everyone feels valued and empowered to make a difference. As a Driver Safety and Compliance Manager, you'll play a critical role in ensuring the safety and legal integrity of our delivery operations. This is a unique opportunity to join our Distribution and Customer Fulfilment Driver Operations Team and contribute to our mission of serving customers, communities, and the planet a little better every day.
Your Key Responsibilities
- Support stores and customer/urban fulfilment centres in training and retaining top-performing Customer Delivery Drivers.
- Coach stores and centres on best practices in domestic driving legislation and road traffic law, ensuring compliance and efficiency.
- Identify and address safety risks, providing coaching on safer driving techniques to individuals.
- Collaborate with the team to engage all business partners in delivering a safe, legal, and efficient operation.
- Work with the Customer Fulfilment Support Manager to drive continuous improvement and meet corporate metrics.
- Develop the capability of the team, stores, and customer/urban fulfilment centres through coaching and training.
- Plan and support stores and centres to deliver Dotcom seasonal events and changes in trading patterns, minimizing service impact.
- Support the delivery of change and corporate projects, including customer service initiatives.
- Optimize budgets and maintain a cost-conscious approach.
Your Requirements
- Approved Driving Instructor (ADI) or Fleet Registered (desired but not essential).
- Clear understanding of Dotcom processes and procedures.
- Knowledge of domestic driving legislation and road traffic law.
- Customer management and change management experience.
- Retail or customer fulfilment experience.
What's in it for you
At Tesco, we believe in giving our colleagues the support they need to thrive. Our colleague reward package includes wellbeing services, an award-winning pension scheme, and much more. You'll enjoy benefits like an annual bonus scheme, holiday entitlement, buy holiday salary sacrifice scheme, private medical insurance, and retirement savings plan. We're committed to creating a workplace where everyone feels valued and empowered to make a difference.
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