Assistant Store Manager

7 days ago


Taunton, Somerset, United Kingdom Hotel Chocolat Group plc Full time
About the Role

We are seeking a highly motivated and experienced Assistant Store Manager to join our team at Hotel Chocolat Group plc. As a key member of our retail leadership team, you will play a vital role in driving sales and delivering exceptional customer service in our stores.

Key Responsibilities
  • Support the Store Manager in providing leadership and guidance to the retail team, ensuring they have the skills and knowledge to deliver outstanding customer service and achieve sales targets.
  • Drive Sales and Profit Growth by implementing effective sales strategies, managing inventory, and optimizing store operations to maximize profitability.
  • Lead by Example and demonstrate a passion for delivering exceptional customer experiences, ensuring that every guest leaves the store feeling valued and satisfied.
  • Develop and Coach Team Members to achieve their full potential, providing regular feedback and coaching to help them improve their skills and performance.
Requirements
  • Proven experience in a retail leadership role, preferably in a luxury brand or high-end retailer.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a high-performing team.
  • A passion for delivering exceptional customer service and a commitment to driving sales and profit growth.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career development and progression within the company.
  • A fun and dynamic work environment with a passionate and dedicated team.
  • 50% unlimited staff discount on Hotel Chocolat products.
  • 70% discount on a stay at our Hotel in St Lucia.


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