Customer Data Coordinator

2 weeks ago

Milton Keynes, Milton Keynes, United Kingdom NHBC Full time
About the Role

We are seeking a highly skilled Customer Data Co-ordinator to join our team at NHBC. As a key member of our team, you will be responsible for ensuring the accuracy and completeness of homeowner data, working closely with our registered builders to improve data compliance levels.

Key Responsibilities
  • Proactively work with builders to improve and maintain homeowner data compliance levels.
  • Monitor and investigate data compliance issues, providing timely feedback and guidance to builders.
  • Process files received from builders, ensuring accurate and timely data capture.
  • Document and review business processes, seeking improvements and efficiencies.
Requirements
  • Experience working with data or strong Excel skills.
  • Customer service skills, with account management experience desirable.
  • Strong written and verbal communication skills.
Why NHBC?

At NHBC, we pride ourselves on being a unique and modern employer, offering a range of benefits and opportunities for career growth. We are committed to creating an inclusive culture that encourages everyone to bring their true selves to work.

We offer a range of benefits, including 27 days annual leave, a generous pension scheme, and a cycle to work scheme. We also provide opportunities for professional development and career progression.

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