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IT Support Specialist
2 months ago
About the Role
We are seeking an experienced IT Support Analyst to join our team at Rise Technical Recruitment Limited. As an IT Support Analyst, you will be responsible for providing technical support to our clients, troubleshooting issues, and ensuring the smooth operation of our IT systems.
Key Responsibilities
- Provide technical support to clients via phone, email, and remote desktop
- Troubleshoot and resolve IT issues in a timely and efficient manner
- Collaborate with the IT team to ensure the smooth operation of our IT systems
- Develop and maintain technical documentation and knowledge base
Requirements
To be successful in this role, you will need:
- Excellent technical skills and knowledge of IT systems and software
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Experience with IT service management and helpdesk software
What We Offer
We offer a competitive salary, excellent benefits package, and opportunities for career growth and development. If you are a motivated and experienced IT Support Analyst looking for a new challenge, please apply today.
