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Application Specialist
2 months ago
This role is part of the UK Safety Support and Implementation team, responsible for delivering support, software implementation, and configuration services to public safety customers.
Key Responsibilities:- Provide first and second-line support to customers, performing proactive customer checks.
- Participate in a 24x7 support rota, with additional standby payments.
- Perform and advise on SQL server database administration tasks, resolving data integrity issues and identifying performance improvements.
- Implement and configure software on internal and customer systems, defining and delivering configuration changes.
- Act as Technical Lead for implementation projects, drawing out customer requirements and leading the implementation team.
- Experience in an application support position for a software vendor.
- Knowledge of JSON, XML, and operating in a Microsoft Azure environment.
- Minimum of a 2:1 degree in an IT-related subject or equivalent relevant experience.
- Over five years of relevant practical IT experience at this level.
- 25 days Company Holiday.
- Hybrid Working (1 day a week in Swindon).
- Private Health Scheme.
- Life cover 4x salary.
- Company pension scheme.
- Virtual GP support.
- Great team culture and social activities.
- Free Parking onsite.