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Senior Information Coordinator
2 months ago
We are seeking a highly skilled and experienced Senior Information Coordinator to join our busy team at the University of Reading. As a key member of the Careers Information and Events team, you will play a crucial role in leading on information management and operational procedures.
Key Responsibilities- Lead the reception services, ensuring an outstanding customer experience for students and employers.
- Support the promotion of Careers' key messages to students.
- Develop and implement systems and processes to deliver high standards of service.
- Line manage one staff member and supervise others.
- Work closely with the Head of Careers Information and Events.
- Proven communication skills gained through a customer-facing role.
- Excellent administrative and organisational skills.
- Knowledge of Content and/or Information Management Systems.
- Knowledge of Customer Relations Management systems.
- Experience in a busy, customer-focused environment.
- Experience of line managing or supervising staff.
- Commitment to diversity and inclusion.
The University of Reading is committed to having a diverse and inclusive workforce. We support the gender equality Athena SWAN Charter and the Race Equality Charter, and are a leading LGBT+ rights organisation. We are also a Disability Confident Level 1 employer. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.