Appeals Officer

2 weeks ago


Dingwall, Highland, United Kingdom The Recruitment Co. Full time
Job Description

We are seeking a highly organized and detail-oriented Administrative Assistant to join our busy appeals team at The Recruitment Co.


Key Responsibilities:
  • Respond to appeals for private parking charge notices in a timely and professional manner.
  • Analyze case-by-case data and collate relevant written responses.
  • Operate a customer-facing role, providing excellent communication and interpersonal skills.
  • Work collaboratively with the appeals team to resolve disputes and achieve successful outcomes.

Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Office and ability to learn new software systems.

What We Offer:
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to work with a reputable and established company.

This is an excellent opportunity for a motivated and detail-oriented individual to join our team and contribute to the success of our appeals team.



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