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Estates Coordinator
2 months ago
About the Role
We are seeking an experienced and motivated administrator to join our Helpdesk Team at South Western Ambulance Service NHS Foundation Trust. As an Estates Coordinator, you will provide administrative and secretarial support to the Estates function, ensuring that all Estates-related documentation and correspondence are dealt with effectively according to agreed procedures.
Main Responsibilities
- Process maintenance requests within the department, prioritizing defects and liaising with relevant contractors to ensure work is carried out in a prompt and effective manner.
- Operate the Estates Helpdesk System, accurately recording requests, contractor instructions, urgency, completion, and invoice details, ensuring records are kept current and notifying clients of action taken.
- Assist with the Trust's waste disposal activities, receiving and collating Waste Management Consignment notes, and providing a Helpdesk service for waste management queries for all Trust sites.
- Assist with the management of the Trust's cleaning and waste contracts, raising concerns as appropriate and carrying out monthly audits when required.
- Deal with telephone enquiries in a courteous and professional manner, communicating effectively with other people of all levels within the Trust and externally.
Requirements
- Minimum of 4 GCSEs grade C or above, including Maths and English.
- Previous experience of working in an administrative role.
- Computer literate with a good understanding of Word and Excel.
- Excellent written and verbal communication skills.
What We Offer
- Competitive NHS salary.
- A standard working week of hours.
- Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years.
- Pay enhancements for out of hours, shift, and overtime working.
- Generous Pension Scheme.
- Career and salary progression.
- Car leasing scheme.
- Free parking across Trust sites.
- Staff networks.
- Wide range of discounts from various organisations across the UK.
