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Operational Services Manager
2 months ago
At Forvis Mazars, we're committed to delivering impact and embracing change. Our team is agile and passionate about making a difference in Financial Planning.
About the Role
To ensure the efficient and resilient operation of Forvis Mazars Private Client, we're seeking a talented Operations Director to lead our Financial Services team. This role is critical in enabling effective delivery of our value proposition to clients and optimizing opportunities for efficiencies, automation, and digitization.
- Lead the Operations function within Forvis Mazars Private Client, overseeing delivery of support functions to the business.
- Drive change initiatives within Forvis Mazars Private Client, ensuring successful design and delivery of MPC change and wider Mazars business change initiatives.
- Own operational and change risks, ensuring they're appropriately assessed, mitigated, and managed.
- Manage delivery of the Target Operating Model, seeking opportunities to optimize efficiencies and digitize the business.
Requirements
To succeed in this role, you'll need:
- Experience leading operational delivery within a regulated Financial Services environment.
- A proven track record of leading operational change, delivering high value client and business benefits.
- Excellent leadership, coaching, and people management skills, with a passion for building high trust, high autonomy, and high performing teams.
- Strong communication, relationship building, and influencing skills.
- High analytical thinking skills, with the ability to identify and sift key data, spot trends, and create considered recommendations.
- Advanced planning, organizational, and time management skills.
- Experience managing risk and quality at a senior level.
About Forvis Mazars
Forvis Mazars is a leading global professional services network, committed to providing an unmatched client experience. Our strategic vision strives to move our clients, people, industry, and communities forward. We help organizations respond to emerging sustainability issues, including human rights, climate change, environmental impacts, and culture.