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Night In-Room Dining Server

2 months ago

London, Greater London, United Kingdom 45 Park Lane Full time
About the Role

We are seeking a highly skilled and customer-focused Night In-Room Dining Waiter to join our team at 45 Park Lane. As a Night In-Room Dining Waiter, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is nothing short of 5-star.

Key Responsibilities
  • Provide personalized service to guests, taking pride in every interaction and ensuring their needs are met.
  • Manage guest requests, including special requests for food and beverage items, off-menu orders, and pre-ordered meals.
  • Work closely with the management team to ensure seamless execution of guest requests.
What We Offer
  • A competitive employee bonus scheme and excellent service charge.
  • Complimentary stays, including breakfast, across the Dorchester Collection Hotels.
  • 50% F&B discount at selected bars and restaurants within the Dorchester Collection.
  • Vibrant social events that bring employees together.
  • Amazing benefits, including discounts on high street and online shops, seasonal ticket loan, rental deposit scheme, and competitive private pension scheme.
  • Apprenticeship, training, and development opportunities.
  • A £1,000 bonus for successful referrals.
  • Access to immediate wellbeing advice.
Requirements
  • Strong communication skills and a customer service ethic.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • English is the primary language used in our hotel, and you must be comfortable communicating in this language.