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Sales Professional

2 months ago


Cardiff, Cardiff, United Kingdom Laings Full time

About Laings

Laings is a renowned family-owned business that has been synonymous with exquisite craftsmanship, quality, and innovation for years. Our growth-orientated company has invested heavily in creating new, elegantly designed showrooms across the UK, showcasing our carefully curated fine jewellery and luxury timepiece collections.

Our Culture

We value a positive and supportive culture, where every colleague is empowered to reach their potential and perform at their best. Our values-based leadership fosters a collaborative environment, and we provide tailored training and development opportunities to progress your career.

About the Role

We are seeking a Sales Professional to join our innovative and progressive teams. As a Sales Consultant, you will engage with our esteemed customers, providing them with the knowledge they need to choose pieces from our collection and enable them to make an informed purchase, while looking after their best interests.

Key Responsibilities

  • Develop in-depth knowledge of our products, the brand, and convey this with pride and enthusiasm.
  • Strive to ensure our customers receive the highest level of customer service satisfaction.
  • Aim to achieve team sales targets in line with store figures, being ever mindful of personal objectives.
  • Communicate to a high standard with colleagues and share any insights or feedback from the sales process.
  • Maintain excellent presentation of our collections and showroom.
  • Follow up with customers following their purchase for after-care queries or concerns.
  • Ensure personal responsibility for stock handling and product counts.

Attributes and Experience

A positive nature and passion for fine jewellery and luxury watches.

Entrepreneurial spirit with a drive to create business opportunities.

An ability to quickly build trust and rapport with clients and our Laings team colleagues.

A strong customer focus and attention to detail.

Ability to maintain excellent standards of personal presentation and in-store behaviour appropriate to our Laings way of working values.

Able to work both as part of a team and by using your own initiative.

Why Laings?

We offer a competitive salary and team commission structure, as well as unrivalled employee discounts and service recognition awards. Our benefits have been created to ensure happiness and wellbeing across each person's professional and personal life. We offer flexible benefits, where you can choose to match your individual needs through our bespoke benefits platform.

Our Commitment

Laings is committed to fostering diversity, inclusion, equity, and wellbeing. We follow practices that are free from discrimination, and we are dedicated to creating a culture of belonging and equality of opportunity.