Mobile Service Technician
7 days ago
Job Title: Mobile Service Technician
Location: Field-based, covering the south of England, with a focus on the M4/M3 Corridor
Rate of Pay: Competitive, dependent on experience, plus On-Call Allowance, Opportunities for Overtime, and Company Vehicle & Fuel
Additional Benefits: 25 Days Holiday + Bank Holidays, paid door-to-door, Pension, Employee Assistance Programme, Life Assurance, Tablet & mobile phone
Contract Type: Permanent
The Company:
H.W. Martin Group, a leading provider of transport equipment solutions, has been serving the industry for over 60 years. Our client base includes blue-chip companies in the defence, energy, and highways sectors.
Our Service Division is seeking a skilled Mobile Service Technician to join our team. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their equipment is in top working condition.
The Role:
- Responsible for the fault-finding, servicing, repairs, and maintenance of a range of vehicle-mounted Traffic Management equipment & trailers, primarily on customer-owned sites.
- Completing preventative maintenance and field modifications to ensure optimal equipment performance.
- Keeping up-to-date on administrative responsibilities, including completing job/service sheets in a timely manner.
- Ensuring your company-supplied van is in good working order and fully equipped with tools and supplies at all times.
- Communicating effectively and politely with customers at all levels.
- Staying up-to-date with the latest industry innovations and best practices.
- Collaborating with our sales team to identify additional opportunities for products and services within your designated service territory.
- Liaising with relevant team members to estimate and advise on equipment repair costs, providing recommendations regarding damage and recharge to customers.
- Adhering to company guidelines on Health & Safety at Work.
Key Skills/Experience:
- Experience in 12/24v electrical systems and basic hydraulic repairs.
- Competence in navigating circuit diagrams and assembly drawings.
- Experience in the repair and maintenance of Heavy Goods Vehicles.
- Experience in the repair & maintenance of traffic management equipment is preferred but not essential.
- Good interpersonal skills and a strong understanding of the importance of excellent customer service.
- Experience in a similar role is preferred but not essential.
- Portrays enthusiasm, passion, and ambition to learn and develop.
- A positive can-do attitude.
- The ability to liaise with colleagues and customers on a professional level, using good communication/interpersonal skills.
Next Steps:
If you are a motivated and skilled individual looking for a new challenge, please submit your CV or complete our online application form. We are an equal opportunities employer and welcome applications from any suitably qualified persons.
Please refer to our Candidate Privacy Notice to see how we manage your data, which can be found on our website
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