Property Claims Assistant

1 month ago


StratforduponAvon, Warwickshire, United Kingdom Recruit Insure Ltd Full time
Job Title: Property Claims Assistant

We are seeking a highly organized and detail-oriented Property Claims Assistant to join our team at Recruit Insure Ltd. As a Property Claims Assistant, you will play a crucial role in supporting our Claims Loss Adjusters in managing and processing insurance claims.

Key Responsibilities:
  • Assist Claims Adjusters in preparing, reviewing, and submitting claims documentation.
  • Maintain accurate and organized claim files, ensuring all required documents are properly filed and easily accessible.
  • Schedule appointments, meetings, and inspections for Adjusters as needed.
  • Manage and update claim management systems with current information and status updates.
  • Provide exceptional customer service to claimants, policyholders, and other stakeholders.
  • Respond to inquiries from clients and adjusters in a timely and professional manner.
  • Coordinate communication between adjusters, clients, and third-party service providers.
  • Assist in the investigation of claims by gathering relevant information.
  • Prepare preliminary reports and summaries for review by Claims Adjusters.
  • Follow up on pending claims and ensure that all necessary steps are completed for claim resolution.
  • Assist in the preparation of estimates for damages and losses under the guidance of a Claims Adjuster.
  • Compile and maintain accurate records of all claims activities, including communications, assessments, and decisions.
  • Generate reports on claim status, outstanding issues, and trends as requested by the Claims Adjuster or management.
Requirements:
  • Previous administrative or clerical experience, preferably within the property insurance or claims industry.
  • Experience in a customer service or support role is advantageous.
What We Offer:
  • Competitive salary up to £30,000 depending on experience.
  • Parking onsite.
  • Bonus scheme based on team and personal performance.
  • Career progression.
  • Private health cover.
  • Flexible working conditions.


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