Lodge Manager

Churchill Estates Management Ltd is seeking an exceptional Lodge Manager to join our team at our retirement development. We are looking for someone who is passionate about working with people, has a background in administration and customer service, and is able to provide a high level of service to our residents.

This is a varied and interesting role that involves coordinating the development and related activities, making a positive difference every day to the lives of our residents and providing a hassle and worry-free retirement living lifestyle.

As a Lodge Manager, you will be responsible for managing the maintenance of the property, providing a first-class service to residents, and liaising with a range of customers and suppliers. You will also be responsible for scheduling maintenance, completing health and safety checks, organizing activities and events for residents, and much more.

We are looking for someone who has experience in a similar background, such as retirement living, social housing, hospitality, uniformed services, charity, and health and social care sectors. A successful Lodge Manager is someone who loves to work 'front of house' and is focused on providing a first-class customer service with excellent administration skills.

You will have an outgoing and friendly personality with a love of people, and be able to act with sensitivity and diplomacy when needed. You will also have the efficiency and assertiveness to manage the safety and security of the development, displaying good judgement and the ability to be calm under pressure.

• Annual holiday entitlement of 24 days + Bank Holidays
• A day off on your Birthday
• Life Assurance
• Eye Care reimbursement
• Colleague Introduction reward scheme
• Professional development and qualifications
• Thorough induction and ongoing training
• Immensely rewarding work

We are a progressive managing agent of privately owned leasehold Retirement Living accommodation, managing over 220 developments nationally. We are a professional, award-winning, customer-focused team that values Trust, Openness, Respect, Communication, and Honesty.