Service Advisor

3 weeks ago


Hedge End, Hampshire, United Kingdom Perfect Placement Full time
Service Advisor Job Description

We are seeking a highly skilled and customer-focused Service Advisor to join our team at a reputable Automotive Dealership in the Southampton area.

Key Responsibilities:

  • Provide exceptional customer service and communicate effectively with customers about service and repair work required on their vehicle.
  • Produce job cards on in-house computer systems and update customer and vehicle records.
  • Prepare and complete invoices, and advise customers on estimated costs of repairs and timescales of work due to be completed.
  • Upsell on service work and service plans to increase revenue and customer satisfaction.

Requirements:

  • Previous experience as a Service Advisor in a Motor Trade environment.
  • Excellent communication and interpersonal skills.
  • Familiarity with using Motor Dealership Database Software.
  • Ability to work in a fast-paced environment and meet deadlines.

What We Offer:

  • A competitive salary of up to £30,000, with an OTE of circa £32,000.
  • 21 days' holiday + bank holidays.
  • Manufacturer training available.

About Our Client:

Our client is a well-established Automotive Dealership with a reputation for excellence in customer service and sales.


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