Showroom Operations Leader

4 weeks ago

Braintree, Essex, United Kingdom Wickes Building Supplies Limited Full time
About Wickes Building Supplies Limited...

Wickes is recognized as a leading DIY retailer, fostering a culture that values your input and contributions. Our diverse team is united by a shared ambition to excel and a commitment to delivering outstanding service. If you resonate with this ethos, you will find a welcoming environment here.

Position Overview...

As a Showroom Operations Leader, your primary responsibility will be to motivate and guide your team in providing exceptional design and installation services. You will tackle challenges as they arise and play a crucial role in coaching the Design and Installations Services team. Your focus will be on maintaining high service standards within our Kitchen and Bathroom showroom, requiring strategic planning and effective execution.

This is a full-time, permanent position with a commitment of 39 hours per week. Availability during weekends and evenings is essential.

Candidate Profile...

The ideal candidate will have experience managing operations in a dynamic, customer-focused setting. You should possess strong organizational skills and a dedication to ensuring our customers receive exemplary service while inspiring and developing your team.

Preferred qualifications include:
  • Experience leading a team in a similar showroom environment
  • A strong emphasis on professional development
  • Proven coaching and mentoring abilities
You will oversee a small team of Design Consultants and Advisors, reporting directly to the Store Manager.

Benefits of Joining Wickes...

At Wickes, we are committed to helping you achieve your career aspirations. As part of our unique team, you will be supported in maximizing your potential and will be recognized for your contributions.

We offer a comprehensive benefits package that includes:
  • Attractive bonus structure
  • Save-as-you-earn program
  • Health cashback scheme
  • Contributory pension plan
  • Employee discounts
  • Discount platform with various savings options
  • Five weeks of annual leave
Wickes is dedicated to your well-being, offering a range of health and wellness benefits, including an Employee Assistance Programme, financial education resources, and support for various life stages.

We strive to create an inclusive workplace where well-being is prioritized. If you are interested in flexible working arrangements, please discuss this during the application process.

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