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IT Support Specialist

2 months ago

Hereford, Herefordshire, United Kingdom Sadler Recruitment Full time
About the Role

We are seeking a highly skilled and experienced IT Support Specialist to join our team at Sadler Recruitment. As an IT Support Specialist, you will be responsible for providing technical support to our clients and ensuring that their IT systems are running smoothly.

Key Responsibilities
  • Provide technical support to clients via phone, email, and on-site visits
  • Troubleshoot and resolve technical issues with hardware, software, and network systems
  • Install, configure, and maintain computer systems, printers, and other IT equipment
  • Perform routine maintenance tasks, such as backups and software updates
  • Collaborate with other teams to resolve complex technical issues
  • Document and track technical issues and resolutions
Requirements
  • 2+ years of experience in a technical support role
  • Strong knowledge of computer systems, hardware, and software
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • High school diploma or equivalent required; degree in computer science or related field preferred
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance