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Credit Controller
2 months ago
SThree Management Services is seeking a highly skilled Credit Controller to join our team on a permanent basis. As a key member of our Financial Operations team, you will be responsible for maintaining a portfolio of clients and applying collection activity in line with current processes and protocol to ensure timely invoice payments.
Key Responsibilities- Manage a portfolio of client accounts to ensure invoices are paid promptly
- Utilize all available communication channels, prioritizing telephone contact to resolve queries and drive payment
- Collaborate with key stakeholders to deliver a best-in-class client experience
- Deliver monthly debt, cash collection, and Days Sales Outstanding (DSO) targets
- Produce monthly customer statements and maintain accurate records in Dynamics 365
- Work collaboratively with Sales Ledger, Sales Consultants, Placement Support, and Billing to maintain accurate customer records
- Attend regular ledger reviews with the Credit Control Manager/Team Leader
- Support the Credit Control Team Lead with ad hoc initiatives
- Select and escalate accounts to Legal or Trade Debt Partners where appropriate
- Collections experience with a good knowledge of Order-to-Cash (O2C) processes
- Working knowledge of credit risk principles and significant experience of managing a high-volume ledger
- Good working knowledge of SAP (desirable)
- Expert communication and presentation skills, with the ability to review data and confidently make decisions
- Great negotiator and influencer with a high degree of proficiency in Microsoft Office software (Excel, MS Word)
- The choice to work flexibly from home and the office, in line with our hybrid working principles
- Bonus linked to company and personal performance
- Generous 28 days holiday allowance, plus public holidays
- Annual leave purchase scheme
- Five days paid Caregiver/Dependant leave per annum
- Five paid days off per year for volunteering
- Private health care, discounted dental insurance, and health care cash back scheme
- Opportunity to participate in the company share scheme
- Access to a range of retail discounts and savings
We're committed to ensuring that all processes are equitable, and everyone is treated with fairness and dignity. We believe that everyone belongs, is valued, and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help.
