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    {"title": "Deputy Store Manager", "description": "Role OverviewWe are seeking an experienced Deputy Store Manager to join our team at our Heathrow Airport Accessorize Store. As a key member of our store management team, you will be responsible for driving the overall performance of the store, managing and developing your team, and ensuring an exceptional...

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Deputy Store Manager

2 months ago

Longford, Telford and Wrekin, United Kingdom MONSOON Full time

About the Role

We are seeking an experienced Deputy Store Manager to join our team at Monsoon Accessorize. As a key member of our store management team, you will be responsible for driving the overall performance of the store, managing and developing your team, and delivering an exceptional customer experience.

Key Responsibilities

  • Support the store manager in driving sales growth and profitability through effective inventory management, visual merchandising, and customer engagement.
  • Lead and develop a high-performing team, providing coaching, training, and feedback to ensure excellent customer service and sales results.
  • Implement and maintain store standards, including visual merchandising, store appearance, and operational efficiency.
  • Monitor and analyze sales data, customer feedback, and market trends to inform business decisions and drive growth.
  • Collaborate with the store manager and other team members to achieve business objectives and support the company's overall strategy.
  • Ensure a safe and inclusive work environment, promoting equality and kindness among team members.

Requirements

  • Proven experience in a retail management role, with a strong track record of driving sales growth and customer satisfaction.
  • Excellent leadership and communication skills, with the ability to motivate and develop a high-performing team.
  • Strong analytical and problem-solving skills, with the ability to interpret sales data and market trends.
  • Ability to work flexibly, including evenings and weekends, and to adapt to changing business needs.
  • Passion for delivering exceptional customer service and a commitment to creating a positive shopping experience.

What We Offer

  • A competitive salary and bonus scheme.
  • A staff uniform allowance and generous staff discount across all our brands.
  • An additional day's holiday to celebrate your birthday.
  • Ongoing training and development opportunities to support your career growth.