Experienced Casino Professional

2 weeks ago

Cardiff, Cardiff, United Kingdom Grosvenor Casinos Full time
{"b"Experienced Casino Dealer - Cardiff Company Overview

Grosvenor Casinos is a leading gaming operator in the UK, with a strong presence in the market. Our venues are at the heart of their communities, offering a space for people to play, have fun, relax with friends, and enjoy our fabulous food, drink, and entertainment.

Job Summary

We are seeking an experienced dealer to join our team at Grosvenor Casino, Cardiff. As a skilled dealer, you will be responsible for delivering outstanding customer service through live gaming experiences. You will work closely with our gaming supervisor to meet table demand and deliver fantastic service on the gaming floor.

Key Responsibilities
  • Acknowledge, welcome, and assist customers in gaming
  • Understand the games, payouts, and high-value members
  • Connect with first-time customers, explaining how the games are run
  • Follow guidance from the CADS, gaming supervisor to meet table demand and deliver fantastic service on the gaming floor
  • Be aware and hold as a high priority; safer gambling - looking out for signs of customers that display problem gambling & inform a manager
Benefits

As a valued team member, you'll receive a number of benefits, including:

  • 1,000 joining incentive paid in 2 installments (T's & C's apply)
  • A share of uncapped tips
  • Premium pay allowance after midnight (1 per hour)
  • Paid breaks
  • 50% off food and soft drinks across all Grosvenor Casino & Mecca Bingo venues
  • Industry-leading employee rewards platform. Enjoy savings on travel, restaurants, shopping, and more
  • Monthly & Yearly STARS awards
  • Employee Assistance programme and access to in-venue mental health first aiders
  • NEST pension
Additional Information

#LI-TC1 #LI-Onsite

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