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About Churchill Living Ltd
We are a leading provider of retirement living solutions, dedicated to delivering exceptional customer service and support to our residents. Our team is passionate about creating a warm and welcoming community, where our residents can thrive and enjoy their golden years.
Job Summary
We are seeking a highly skilled and customer-focused Maintenance Technician to join our team. As a Maintenance Technician, you will be responsible for providing professional support services to our residents, ensuring that their homes are safe, secure, and well-maintained.
Key Responsibilities
- Provide prompt and efficient maintenance and repair services to residents, including carpentry, plumbing, decorating, and basic electrical work.
- Conduct regular inspections of resident homes to identify potential issues and prevent problems.
- Develop and maintain strong relationships with residents, responding to their needs and concerns in a professional and courteous manner.
- Work collaboratively with other teams, including customer service, sales, and facilities management, to ensure seamless delivery of services.
- Maintain accurate records of maintenance activities, including work completed, materials used, and resident feedback.
Requirements
- Valid UK driving license and ability to travel to various locations within the region.
- Technical qualification in building, such as City & Guilds, and relevant experience in maintenance and repair.
- Excellent communication and interpersonal skills, with the ability to work effectively with residents, colleagues, and external partners.
- Ability to work independently and as part of a team, with a strong focus on customer service and resident satisfaction.
- Basic electrical qualification and experience in carpentry, plumbing, and decorating.
What We Offer
- Competitive salary and benefits package, including company van and annual holiday entitlement.
- Opportunities for professional development and training, including courses and memberships.
- Colleague benefits, including group personal pension plan, life assurance, and health screening.
- John Lewis vouchers and charitable match-funding program for colleagues.
- Access to employee assistance program and peer recognition program.