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Junior Onsite Audio Visual Technician

2 months ago

Canary Wharf, Greater London, United Kingdom proAV Limited Full time

Job Summary:

proAV Limited is seeking a highly skilled and motivated Junior Onsite Audio Visual Technician to join our team in London. As a key member of our team, you will be responsible for providing exceptional support to our clients, ensuring seamless audio visual experiences across various events and meetings.

Key Responsibilities:

  • Provide technical support to users on audio visual equipment, connectivity, and applications.
  • Conduct daily morning meeting room testing of all technologies deployed.
  • Set up and support meetings and conferences as required.
  • Fault handling and tracking of all AV fault-related tickets raised via our ticketing system.
  • Track and manage all AV requests received via our dedicated AV system.
  • Provide first-line troubleshooting of any AV system failures.
  • Experience and good understanding of all technologies deployed.
  • Setup, testing, operation, and break down of audio visual and video conference equipment as required.
  • Event Support – preparation, rehearsals, and coordination of rental equipment.
  • Manage proAV onsite service deliverables working in conjunction with our help desk teams.
  • Inventory management of consumables and stock holding of on-site critical spares.

Desirable Skills:

  • Minimum of 1-2 years corporate experience.
  • Knowledge of Audio-Visual systems and technologies.
  • Knowledge in meeting room audio and video conference systems.
  • Ability to multitask and work under pressure to strict deadlines.
  • Remain client-facing and calm under pressure at all times.
  • Have excellent communication, time management, presentation, and organizational skills.
  • Be enthusiastic and self-motivated.
  • Be able to establish productive relationships with people at all levels.
  • Ability to use own initiative appropriately.
  • Customer-focused and strong ability to deal with individuals on all levels in a friendly, welcoming, and helpful manner.

About Us:

proAV Limited designs, integrates, and supports blended technology solutions with AV, UC, and beyond, including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication.

We are recognized as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents.

We have completed 700+ projects outside of the UK that meets the demands and challenges of a globalized marketplace, keeping the lines of communication and collaboration open.

We are committed to supporting and promoting an inclusive culture for all employees and job applicants, and we do not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.