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Deputy Store Manager

2 months ago

Yeovil, Somerset, United Kingdom Lidl Full time
About the Role

We are seeking a highly skilled and experienced Deputy Store Manager to join our team at Lidl. As a key member of our store management team, you will be responsible for leading and developing a team of store colleagues to deliver exceptional customer service and achieve sales targets.

Key Responsibilities
  • Lead and motivate a team of store colleagues to achieve sales targets and deliver exceptional customer service
  • Manage the store in the absence of the Store Manager, taking ownership of the store and leading by example
  • Develop and implement strategies to improve store performance and customer satisfaction
  • Monitor and manage stock levels, cash processes, and other store operations to ensure efficiency and effectiveness
  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner
  • Work collaboratively with other store managers and colleagues to achieve business objectives and improve store performance
Requirements
  • Proven experience in a leadership role, with a track record of developing and motivating teams to achieve sales targets and deliver exceptional customer service
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers
  • Strong problem-solving and analytical skills, with the ability to identify and implement solutions to improve store performance
  • Ability to work flexibly, including evenings and weekends, to meet the needs of the business
  • Knowledge of retail operations, including stock management, cash handling, and customer service
What We Offer
  • A competitive salary and benefits package, including a pension scheme and 30-35 days' holiday (pro rata)
  • Ongoing training and development opportunities to help you achieve your career goals
  • A supportive and collaborative team environment, with opportunities to work with other store managers and colleagues
  • The chance to work for a dynamic and fast-paced company, with a strong commitment to customer service and quality