Senior IT Support Specialist

2 months ago


Leicester, Leicester, United Kingdom Ascent People Ltd Full time
Job Summary:

We are seeking a highly skilled Senior IT Support Specialist to join our team at Ascent People Ltd. As a key member of our IT department, you will be responsible for providing technical expertise and support to our clients.

Key Responsibilities:
  1. Provide technical support and troubleshooting for complex IT issues
  2. Design and implement new IT solutions to meet business needs
  3. Manage and maintain IT assets and documentation
  4. Contribute to resource planning and performance monitoring
  5. Build and maintain strong relationships with clients
  6. Serve as an escalation point for support calls
Requirements:
  1. Minimum 3 years of experience in IT support
  2. Proficiency in Windows Server, Hyper-V, Office 365, and Azure AD
  3. Strong networking and firewall knowledge
  4. Excellent communication and interpersonal skills
  5. Ability to work on-site as needed
Desirable Skills:
  1. VMWare
  2. Cisco networking
  3. PowerShell scripting
  4. Power BI / Reporting
What We Offer:
  1. Salary up to £48K
  2. Pension
  3. Free parking
  4. Modern office facility
  5. Opportunity to influence company growth

We are a small but highly successful MSP with a 20+ year track record and exciting growth plans. An opportunity to help drive the company forward

Requirements:
  1. Right to work in the UK (no sponsorship available)


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