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Front Desk Coordinator

2 months ago


Harpenden, Hertfordshire, United Kingdom Bupa Full time

About the Role

We are seeking a skilled and compassionate Receptionist to join our team at Bupa. As the first point of contact for visitors, you will provide exceptional customer service and support to our residents, their families, and internal teams.

Key Responsibilities

  • Act as the primary point of contact for all visitors, providing a warm and welcoming experience.
  • Offer advice and support to residents, families, and staff, both face-to-face and over the phone.
  • Assist the Home Manager and Administrator with administrative tasks, such as maintaining paperwork and filing.
  • Ensure daily and weekly tasks are completed in a timely manner.

Requirements

  • Previous experience as a Receptionist, with a proven track record of providing excellent customer service.
  • A friendly and approachable manner, with the ability to build strong relationships with residents, families, and internal teams.
  • Organizational skills, with the ability to handle a varied workload.
  • A caring attitude, with a commitment to making a positive impact on people's lives.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A supportive and collaborative work environment.
  • Access to our global wellbeing programme, Viva.