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Faculty Support Officer

2 months ago

Walsall, Walsall, United Kingdom University of Wolverhampton Full time

Job Summary

We are seeking a highly organized and detail-oriented Schools and Programmes Coordinator to provide administrative support to the Faculty of Education, Health and Wellbeing at the University of Wolverhampton.

Key Responsibilities

  • Provide high-level administrative support to staff and students, including service courses, programmes, committees, meetings, and events.
  • Ensure excellent customer service standards are maintained, responding to queries and resolving issues in a timely and professional manner.
  • Manage and maintain accurate records, using Microsoft Office applications and student records/management systems such as SITS and e:Vision.
  • Communicate effectively with staff, students, and external customers, both verbally and in writing.
  • Organize and coordinate meetings, events, and travel arrangements, ensuring smooth logistics and timely execution.
  • Develop and maintain effective relationships with colleagues, students, and external partners, promoting a positive and inclusive work environment.
  • Contribute to the development and implementation of administrative processes and procedures, ensuring efficiency and effectiveness.

Requirements

  • Education to A-level standard or equivalent.
  • Proven experience in office administration, with a strong understanding of Microsoft Office applications.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Flexibility to work under pressure and adapt to changing priorities.
  • Commitment to working collaboratively within a diverse team, promoting a culture of inclusivity and respect.

What We Offer

  • A dynamic and supportive work environment, with opportunities for professional development and growth.
  • A competitive salary and benefits package, reflecting the University's commitment to employee well-being.
  • The chance to work with a diverse team, contributing to the delivery of high-quality education and research.