Faculty Support Officer
2 months ago
Job Summary
We are seeking a highly organized and detail-oriented Schools and Programmes Coordinator to provide administrative support to the Faculty of Education, Health and Wellbeing at the University of Wolverhampton.
Key Responsibilities
- Provide high-level administrative support to staff and students, including service courses, programmes, committees, meetings, and events.
- Ensure excellent customer service standards are maintained, responding to queries and resolving issues in a timely and professional manner.
- Manage and maintain accurate records, using Microsoft Office applications and student records/management systems such as SITS and e:Vision.
- Communicate effectively with staff, students, and external customers, both verbally and in writing.
- Organize and coordinate meetings, events, and travel arrangements, ensuring smooth logistics and timely execution.
- Develop and maintain effective relationships with colleagues, students, and external partners, promoting a positive and inclusive work environment.
- Contribute to the development and implementation of administrative processes and procedures, ensuring efficiency and effectiveness.
Requirements
- Education to A-level standard or equivalent.
- Proven experience in office administration, with a strong understanding of Microsoft Office applications.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Flexibility to work under pressure and adapt to changing priorities.
- Commitment to working collaboratively within a diverse team, promoting a culture of inclusivity and respect.
What We Offer
- A dynamic and supportive work environment, with opportunities for professional development and growth.
- A competitive salary and benefits package, reflecting the University's commitment to employee well-being.
- The chance to work with a diverse team, contributing to the delivery of high-quality education and research.
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