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Automotive Service Consultant

2 months ago

Melksham, Wiltshire, United Kingdom Juice Recruitment Ltd Full time

{"h1": "Service Advisor - Automotive", "p": "Are you passionate about delivering exceptional customer service in the automotive industry? Do you thrive in a dynamic, fast-paced environment where your efforts are rewarded?

We are excited to partner with a prestigious dealership in search of an accomplished Service Advisor to join their team. This is a fantastic opportunity to work with a brand that values excellence, teamwork, and customer satisfaction.

As a Service Advisor, you will be responsible for ensuring a seamless experience for customers needing servicing and repairs. You will book service appointments and manage schedules efficiently, complete repair orders with precision, and communicate necessary repairs to customers, ensuring transparency and understanding.

You will also collaborate closely with the Workshop team to meet agreed deadlines.

In return, you will enjoy a range of benefits, including 25 days of holiday plus bank holidays, a competitive bonus scheme, contributory pension scheme, private medical insurance, regular pay reviews, life assurance, discounts on servicing, parts, and accessories, employee assistance programme, staff referral scheme, ongoing learning and development opportunities, enhanced family leave, and volunteering opportunities.

If you are a motivated and organized individual with a passion for delivering exceptional customer service, we would love to hear from you.

Key Responsibilities:

\u2022 Ensuring a seamless experience for customers needing servicing and repairs
\u2022 Booking service appointments and managing schedules efficiently
\u2022 Completing repair orders with precision
\u2022 Communicating necessary repairs to customers, ensuring transparency and understanding
\u2022 Collaborating closely with the Workshop team to meet agreed deadlines

Key Requirements:

\u2022 Previous experience in a Service department within a franchised dealership
\u2022 Proficiency in Microsoft Office, Excel, and Kerridge
\u2022 Familiarity with warranty procedures (advantageous but not essential)
\u2022 Strong organizational skills and the ability to prioritize tasks effectively

If you are interested in this exciting opportunity, please click apply now and take the next step in your career.

We look forward to hearing from you.

", "h2": "What We Offer", "ul": ["25 days of holiday plus bank holidays", "Competitive Bonus Scheme", "Contributory Pension Scheme", "Private Medical Insurance", "Regular Pay Reviews", "Life Assurance", "Discounts on Servicing, Parts, and Accessories", "Employee Assistance Programme", "Staff Referral Scheme", "Ongoing Learning and Development opportunities", "Enhanced Family Leave", "Volunteering Opportunities"]}