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Merchant Branch Manager

2 months ago

Hastings, East Sussex, United Kingdom HSS Hire Group Full time

We're a pioneering hire company that's revolutionizing the industry with cutting-edge technology and innovative solutions. Our mission is to provide exceptional customer service and premier hire solutions across all building service sectors.

As a Merchant Branch Manager, you'll be at the forefront of building strong customer relationships and driving sales growth. If you're passionate about delivering exceptional customer experiences and have a strong commercial acumen, we want you to join our exciting journey.

Key Responsibilities:

  • Independently manage the HSS dedicated area within our partnering builder's merchant, providing expert assistance to customers with their hire needs.
  • Cultivate and maintain strong relationships with customers to secure repeat business and long-term loyalty.
  • Promote the branch to increase trade sales growth.
  • Meet and exceed sales targets with a customer-focused approach.

What We Offer:

  • 28 days holiday entitlement (including bank holidays) and additional holiday buy scheme.
  • Access to exclusive discounts on equipment rentals, car lease, and retail purchases.
  • Life assurance twice your annual salary.
  • Healthcare and wellbeing platforms with 24/7 access to GPs.
  • Personalised career development opportunities.

Requirements:

  • Experience in construction products/equipment and a similar managerial/supervisor position in a builder's merchant or related business.
  • Strong commercial acumen with awareness of the current market.
  • Proven ability to consistently meet and exceed performance targets.
  • Commitment to continuous learning and expanding product expertise.
  • Dedication to delivering exceptional customer service.

Working Pattern:

Monday to Friday 7:30am until 17:30pm and Saturday 8:00am until 12:00pm (with an accumulative extra day off during the week for every 2 Saturday shifts worked).

About HSS:

We're proud to be a Disability Confident Committed Employer and celebrate diversity and inclusivity. We believe everyone should have the opportunity to contribute and thrive within our workforce.