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Sales and Administrative Coordinator
2 months ago
Major Recruitment Castle Donington is seeking a highly skilled and motivated Sales Administrator to join their dynamic team on a temp-to-perm basis. This role involves managing sales order processing, maintaining customer accounts, and providing exceptional administrative support to the sales team.
Key Responsibilities:- Process Sales Orders Efficiently: Manage sales orders from receipt to dispatch, ensuring timely and accurate processing.
- Customer Account Management: Maintain and update multiple customer accounts, ensuring all information is up-to-date and accurate.
- Proof of Delivery (POD) Orders: Oversee POD orders and ensure timely processing, ensuring seamless delivery operations.
- Administrative Support: Provide general administrative duties, including filing, data entry, and document management.
- Transport Coordination: Coordinate transport requests and liaise with logistics teams to ensure smooth delivery operations.
- Customer Interactions: Utilize CRM and bespoke systems to manage customer interactions and data, ensuring excellent customer service and support.
- Team Collaboration: Collaborate with a young and energetic team of 8 to achieve departmental goals and objectives.
- Proven Experience: Proven experience in a sales administration or similar role, with a strong understanding of sales order processing and customer account management.
- Technical Skills: Strong technical skills, with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and CRM systems.
- Communication Skills: Confident in liaising with customers over the phone and via email, with excellent communication and interpersonal skills.
- Organizational Skills: Excellent organizational and multitasking abilities, with a strong attention to detail and accuracy in data entry and order processing.
- Teamwork: Ability to work independently and as part of a team, with a strong commitment to achieving departmental goals and objectives.
