Hospitality Team Member

1 day ago

Whitechapel, Greater London, United Kingdom Queen Mary University of London Full time
{"About the Role": "

We are seeking a highly motivated and customer-focused individual to join our Hospitality team as a Hospitality Assistant. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring the front-of-house environment is well-maintained, and assisting with the servicing of food and beverages for events and outlets across our campuses.

", "Key Responsibilities": "
  • Provide excellent customer service to guests, ensuring a warm and welcoming experience.
  • Maintain a clean and well-organized front-of-house environment, adhering to high standards of cleanliness and presentation.
  • Assist with the preparation and serving of food and beverages for events and outlets, ensuring timely and efficient service.
  • Work collaboratively with the Hospitality and Retail teams to achieve departmental goals and objectives.
  • Develop and maintain a clear understanding of food safety regulations and practices, ensuring compliance with all relevant standards and guidelines.
", "Requirements": "
  • Previous experience in the hospitality industry, preferably in a customer-facing role.
  • Clear understanding of food safety regulations and practices.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests.
  • Ability to work calmly under pressure and solve problems quickly and efficiently.
  • Flexibility to work evenings, weekends, and bank holidays, as required.
", "Benefits": "

We offer a competitive salary, access to a generous pension scheme, and a range of benefits, including:

  • Level 2 training in Food Hygiene.
  • 30 days leave per annum (pro-rata for part-time/fixed-term).
  • Free on-site lunch and hot drinks.
  • Inclusive employment policies and campus facilities.
", "About Queen Mary": "

At Queen Mary University of London, we believe that a diverse and inclusive community is essential for achieving academic excellence. We are committed to promoting social justice and improving lives through academic excellence, and we continue to live and breathe this spirit today.

", "Why Join Us": "

We offer a dynamic and supportive work environment, with opportunities for professional development and growth. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

", "Contact Information": "

Please note that this position will require the driving of our Hospitality vehicles, may require standing for long periods of time, and the ability to lift heavy objects. Additionally, availability to work evenings, some weekends, and bank holidays is necessary.

", "Language": "en-US"}

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