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Sales Associate

2 months ago

Ellesmere Port, Cheshire, United Kingdom REISS Full time

About Reiss

Reiss is a leading luxury fashion brand known for its high-quality, timeless designs. With a strong presence in the market, we are committed to delivering exceptional customer service and creating a unique shopping experience.

The Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team in Cheshire Oaks. As a Sales Associate, you will be responsible for providing exceptional customer service, supporting our management team, and contributing to the success of our store.

Key Responsibilities

  • Deliver a premium customer service experience, ensuring customer satisfaction and loyalty
  • Provide in-depth knowledge of the brand and our products, making recommendations to customers
  • Communicate effectively with customers, team members, and management, building strong relationships
  • Maintain visual standards, ensuring a consistent and appealing store environment
  • Act as a Reiss Brand Ambassador, promoting the brand and its values

Requirements

  • Prior experience in a customer-facing environment, preferably in retail or luxury fashion
  • Excellent customer service skills, with a passion for delivering exceptional experiences
  • Ability to work in a fast-paced retail environment, adapting to changing priorities
  • Excellent communication and interpersonal skills, with a strong team player mentality
  • Good written and verbal communication skills, with the ability to articulate complex ideas

What We Offer

  • Seasonal business wear allowance, supporting your professional development
  • Generous employee discount, enabling you to enjoy our products at a discounted rate
  • Rewarding commission structure, recognizing your sales achievements
  • Wellbeing and financial support through our Employee Assistance Programme
  • Low monthly cost health support through our medical cash plan
  • Fitness discounts, promoting a healthy work-life balance
  • Family-friendly policies, including enhanced parental pay
  • 23 days annual leave, increasing to 25 days after 2 years' service
  • Employee referral scheme, rewarding your referrals
  • Career development opportunities, supporting your growth within the company