Sales Associate

4 weeks ago

Ellesmere Port, Cheshire, United Kingdom The North Face Full time
About The North Face

The North Face is a global apparel company that connects people to the lifestyles they cherish through our family of iconic brands. We power movements of sustainable and active lifestyles for the betterment of people and our planet.

Job Title: Sales Associate

We are seeking a Sales Associate to join our team at The North Face in Cheshire Oaks. As a Sales Associate, you will be responsible for providing our customers with a memorable shopping experience.

Key Responsibilities:
  • Provide the highest level of customer service, ensuring that all customers are treated with respect
  • Develop a thorough knowledge of products in store
  • Maintain merchandising standards in accordance with brand guidelines
  • Keep up to date with current trends and the brand's place within the market
  • Follow all operational procedures in the store and in the stock room
What We Offer:
  • Career ownership, enabling you to build your knowledge and experience across different brands
  • A supportive feedback-based culture where respect and integrity guide us in what we do
  • Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally
Requirements:
  • You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience
  • You have a positive can-do attitude, facing all situations in the store
  • You are passionate about our brand, fashion, and retail in general
  • You have excellent written and verbal communication in English (another language is a plus but not necessary)
  • You are flexible when it comes to working weekends, evenings and holidays as necessary
What's in it for you?

We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we're the total package. Along with a competitive salary, an amazing bonus and pension scheme, and staff discounts, you will have career ownership, a supportive feedback-based culture, and tailored training.

We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

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